St Helens Hall Residential Care Home (5* RDB rating)

St Helens Hall 1 Placeholder 2

Contact Us

Please feel free to call us directly to arrange a visit on 0845 600 6431

You can also Arrange a call back

Where we are

Elephant Lane
St Helens


Join us at our Viewing Weekend on Saturday 3rd and Sunday 4th March from 10:30am to 3:30pm. All are welcome.

A letter from the Manager

Welcome to St Helen’s Hall Care Home

St Helen’s Hall care home is a purpose built care home in a town near Merseyside providing 24-hour high quality residential EMI care to people living with dementia.

Types of care provided:

• Residential Care


The town of St Helen’s, where the home is set, holds a great deal of local heritage, which the residents often spend their time reminiscing about together.

The home itself has a total of 38 rooms with a television, DVD player and safe and convenient en-suite bathroom in each. If residents should opt for one of our private rooms, they have the added feature of a patio area to sit out on.

There is plenty of storage space for clothing inside the fitted wardrobe of each room. This is suitable for a small fridge should any residents need this facility.

St Helen’s Hall is connected to its separate home for EMI patients known as St Helen’s Lodge and residents of both homes are encouraged to make use of the ten communal lounges open to all.

Between the different types of lounges, there is an excellent choice for residents, with four quiet lounges; two reminiscence rooms; two general and activity lounges; one sensory cinema room and one library room, which includes a collection of board games. In addition, we have a sensory hairdressing salon, an extremely convenient service for those residents in need of a trim and a chapel room, for any residents wanting time alone for prayer.

The sensory cinema room is fantastic. It was put together to create a realistic experience for residents, complete with all the old-fashioned classics such as a refreshment stand, red curtains and rows of comfortable seating. There are two screenings a week of films based on residents suggestions, which any of them, along with visiting friends and family, can choose to go to at their leisure.

We have a garden area at the front of the home with various areas of seating for residents who fancy spending a bit of time enjoying the outdoors.

All of our 80 friendly staff members across both of the homes are always there to lend a hand or ear to support our patients throughout all aspects of their life, such as that regarding their health; diet; exercise; hobbies and social lives.

Initiatives- Going that extra step

We have a number of initiatives in the home focusing on various areas of health and well-being; these are supported by individual champions within the home:

Hearing Loss Champion: We have developed a testing programme with Action on Hearing Loss and our champion works on making the home a better environment for a resident with hearing loss.

Diabetes Champion: Every resident is given the option of being screened for diabetes on entering the home. If someone is identified as being at risk through the diabetic screening process then their care plan is adjusted accordingly and a review will be made of their needs. This initiative has been developed with Diabetes UK.

Men’s Well-Being Champion: As you can probably appreciate men can feel quite isolated in a home as they are sometimes in a minority. We have two dedicated men’s well-being champions in the home, this is to ensure that men are not isolated in the home and are given appropriate activity choices. This programme has been developed with Age UK and Older Men’s Well-Being.
We work with community occupational therapists to make sure our residents have the support they need while staying with us.


Friends and family are welcome to join the residents for a meal at any time during the three set mealtimes. Our cook prepares these three nutritious meals a day, which are overseen and developed by our food and beverage manager based at head office. Hot drinks and snacks are available for residents who may fancy an extra something. The menu for main meals changes regularly to reflect seasonal produce and special diets are always catered for.

We are currently working with Unilever to develop our chefs through various programmes and courses supplied by them.

Download our Sample Menu 


Our hard-working Activity Coordinator is committed to delivering a full programme of activities to both St Helen’s Hall and Lodge. The activities are often held jointly across both homes to allow residents to keep meeting new people and developing new friendships. Activities include chair exercises, reminiscence sessions, art and craft classes, film afternoons, sensory sessions, pampering sessions and sing-a-longs. External entertainers and professionals are also booked to visit the home; these may be singers, pet therapists, musicians, hairdressers and chiropodists.

We put the happiness of our resident’s at the forefront of the care we provide and it is important to us they feel happy with the activities they are involved in. Much to the joy of our residents, our local classic car club makes an appearance at our yearly summer fayre, generating much talk and interesting reminiscence. Our sensory cinema room creates a relaxing and enjoyable experience for residents, as well as our hairdressing salon and chapel room. A lot of work has gone into these rooms to make their atmosphere as realistic as possible for our residents.

We also arrange annual events such as:
• Seasonal events
• Coffee morning
• Monthly events with different themes
• Local community and charity events
• Regular days out
• Monthly service held by local church
• Company-wide events

Download our Example Activities Planner

I’d love to show you around the home. So if you should like a tour, or wish to discuss any aspect of elderly care with me, please telephone the home to make an appointment.

View our Brochure

Interested in starting your career at this home?

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